Meeting Facilitation

Level Mid Level Leader
Duration 24 hours
Delivery in-personvirtualIn-person and Virtual

This workshop is designed for individuals with an understanding of basic facilitation who want to take their skills to the next level. The key to success for a facilitator is the ability to focus on process so the group can achieve its objectives. Effective facilitators perform a number of tasks, including: establishing agendas with clearly identified outcomes, capturing critical discussions, issues, solutions, and action steps, and, most importantly, establishing an environment which allows for collaboration, participation, information-sharing, and creative problem-solving. Working with a small group of fellow facilitators, and led by a highly experienced facilitator/trainer, participants in this workshop will have the chance to hone their skills in a challenging yet safe environment. The workshop examines the process behind planning and implementing effective meetings and off-sites.

Course Overview

Course Outcomes

  • Work with team leaders to plan meetings and off-sites
  • Identify goals
  • Design a practical agenda
  • Keep the group on track
  • Initiate and maintain a collaborative climate
  • Deal with difficult people and resolve conflict
  • Increase group participation
  • Use information-sharing and decision-making tools
  • Use group problem-solving and consensus-building tools
  • Help groups generate more creative solutions
  • Incorporate multiple perspective to solve problems
  • Effectively action-plan, listen and track actions, and increase group member accountability

Business Need

Meetings which follow a clear process lead to improved communications, stronger team dynamics, and increased ability to achieve organizational goals. Facilitators own that process.


Course Topics

Facilitator Skills Review icon

Facilitator Skills Review

  • Skills
  • Behaviors
  • Addressing barriers to effective facilitation
  • The “Facilitator Toolkit”
  • Ten rules to live by
Meeting Planning icon

Meeting Planning

  • Working with team leader
  • Effective agendas
  • Identifying goals and objectives
  • Room set up and logistics
Group Dynamics icon

Group Dynamics

  • Stages of group dynamics
  • Facilitator role at different stages
  • Reinforcing positive behavior
  • Addressing negative behavior
Decision Making Tools icon

Decision Making Tools

  • Four levels of decision-making
  • Multi-voting
  • Nominal group technique
  • Pairwise ranking
Communication Tools and Techniques icon

Communication Tools and Techniques

  • Listening
  • Techniques for effective questions
  • Capturing the group’s memory
  • Seven laws of learning
  • Information-Gathering Tools
  • Three levels of brainstorming
  • Contingency diagrams
  • Cause and effect diagrams
  • Force field analysis
  • Five Whys

Course Schedule

Typical Course Duration

Virtual: 12 hours

In-person: 24 hours

DAYSAMPM
1
  • Hope to Gain
  • ID greatest strength/weakness as facilitator
  • Review of basic facilitation skills
  • The “attitude difference”:
    • Ten facilitator rules to live by
    • Meeting planning
    • Kick off a successful meeting
2
  • Group dynamics
  • Reinforcing positive behavior
  • Addressing negative behavior
  • Communication tools and techniques
3
  • Information-gathering tools
  • Decision-making tools
  • Effective meeting closure
  • Case study/full group exercise
  • Action planning and next steps

Delivery Methods

Number of participants

  • in-person: 30
  • virtual: 30

Course Details

Field of Study:

Teams

Course Level:

  • Mid Level Leader

Learning Methods:

  • Case Study
  • Discussion
  • Lecture
  • Personal Reflection

Equipment:

  • easel/markers
  • LCD projector and screen

Suggested Prerequisites

Meeting Management

This Course

Meeting Facilitation

Recommended Follow-up

Leading Change
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