One of the ways to ensure engagement and involvement is to remove as much of the mystery surrounding the change as possible. An understanding of change models and how change impacts people and organizations will help individuals make sense of confusing times. It allows people to be more patient and not feel overwhelmed by the change. Further, employees who understand and can deal with the inevitable stress associated with large change efforts are far more likely to remain productive and focused. This one-day workshop is focused on understanding — of change models, of how change effects people, of the sources of resistance, how to let go of issues and finally of how to stay productive in the midst of rapid change.
Course Overview
Course Outcomes
- Understand transition models and how to recognize where you and the organization are in the change effort
- Understand resistance – recognize that responding to, reacting to, and resisting change are normal
- Gain insight from lessons learned in other transitions
- Recognize signs of stress in yourself and others and learn how to respond appropriately to that stress
- Understand the business model for change: drivers, objectives, and sense of urgency
Business Need
Individuals and organizations have a choice: they can simply survive organizational change or, with the right training and support, they can grow through change. Individuals can go through change and feel powerless, or they can go through change and learn to be more powerful. This workshop provides participants with the opportunity for growth and personal empowerment.
Course Topics
Reflection
- What can we bring from our past experience to apply to the current situation?
Sources of Resistance to Change
- All resistance is not the same, nor should the response be the same
- Understand our own resistance to change and how to manage it
Change and Transition
- Examine a model about dealing with change
- Understand the impact of “transition” on both organizations and individuals
- Learn to take advantage of transitions to move forward
Staying Control
- Examine tools for feeling in control in the midst of change
Listening
- The three levels of listening, and the appropriate time to use each
- Understand how listening effectively can make one more influential
Managing Stress
- Change naturally brings about stress
- Managing stress is necessary to be successful in dealing with change
Course Schedule
Typical Course Duration
Virtual: 4 hours
In-person: 8 hours
Our typical syllabus for this course is one-day in length, but we offer a condensed half-day version of this course if a shorter learning experience fits better in your schedule.
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Delivery Methods
Number of participants
- in-person: 30
- virtual: 30
Course Details
Course Level:
- Beginner to Intermediate
Learning Methods:
- Classroom Exercises
- Interactive Discussion
Equipment:
- easel/markers
- LCD projector and screen