Your CI International facilitator will conduct the Thomas-Kilmann or the Kraybill conflict resolution assessment either prior to or during this session. The facilitator will also conduct pre-interviews with each member of the team in order to understand the conflict issues and appropriately customize this two-day facilitated session. The following objectives, activities, and topics are offered only as examples. During the session, your facilitator will also offer individual feedback to team members about their participation, communication skills, and other are as appropriate.
Course Overview
Course Outcomes
- Identify the team you want and guidelines/operating standards/norms to get there
- Identify key messages for the team
- Unite the team under a common purpose so that one voice is heard when communicating key messages
- Discuss ways to best use the collective expertise and experience of individual team members
- Improve internal communication patterns on the team
- Clarify leadership roles and develop a common understanding of leadership
- Strengthen the team’s purpose, collegiality, and enthusiasm
Business Need
Teams that become stuck in a storming phase of development may never have the capacity to move forward without getting some help to develop their conflict management skills and improve trust within the team.
Course Topics
Getting to Know Each Other
- Introductions/icebreaker activity
- Objectives and standards for the session
- Identification and discussion of current organizational change issues
Identifying Solutions
- Breakout groups to discuss issues and practice skillful discussion
- Report out of potential action steps
Defining Success
- Bridges’, Kotter’s and Mauer’s change models
- Communication models
- Resistance models
Closing
- Facilitated group discussion to agree upon the team’s top three priorities for action items
- Identification of success measures
- Key messages to report back to employees
- Closing feedback from each participant
Course Schedule
Typical Course Duration
Virtual: 8 hours
In-person: 16 hours
Our typical syllabus for team building is two-days in length, but we will work with your primary point of contact and potential participants to identify organizational needs, finalize workshop goals and determine expected outcomes.
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Delivery Methods
Number of participants
- in-person: 30
- virtual: 30
Course Details
Course Level:
- Beginner to Intermediate
Learning Methods:
- Facilitated Large Group Discussion
- Facilitated Small Group Discussion
- Indoor Activities
Equipment:
- easel/markers
- LCD projector and screen
Suggested Prerequisites
NoneThis Course
Team Building for an Existing TeamAssessments
We recommend that clients contract for our facilitator to conduct team member interviews prior to the session in order to assess the needs and dynamics of your team. Pre-session assessments such as the Myers Briggs Type Indicator (MBTI), DiSC or the Thomas-Kilmann Conflict Resolution Instrument (TKI) may also be included.
Learn more about the Myers Briggs Type Indicator (MBTI)
Learn more about the DiSC Assessment
Learn more about the Thomas-Kilmann Conflict Resolution Instrument (TKI)