Your CI International facilitator may assign Patrick Lencioni's Five Dysfunctions of a Team as pre-reading for this session. The facilitator will also conduct pre-interviews with each member of the team in order to understand the trust issues and appropriately customize this two-day facilitated session. The following objectives, activities, and topics are offered only as examples. During the session, your facilitator will also offer individual feedback to team members about their participation, communication skills, and other areas as appropriate.
Course Overview
Course Outcomes
- Get to know each other on a more personal level
- Move from a group mentality to a team spirit
- Increase accountability for all team members
- Create a sense of ownership, pride, and confidence to deal with challenges that will be faced by the individuals—and the team
- Identify and agree upon new communication norms for the team
- Improve individual relationships on the team
- Make commitments for improving trust on the team
Business Need
When a team stops functioning effectively the issue often reveals itself to be a lack of trust. Leaders shouldn't wait for lack of trust to become an explicit topic of conversation because that may never happen. Absence of trust is a subtle, creeping phenomenon that may derail your team before anyone notices that it's happening.
Course Topics
Opening
- Objectives and professional guidelines for the session
- “Clock” activity to get to know each other on a personal level
- Individual introductions: greatest takeaways from the pre-reading assignment, and desired outcomes for the session
Addressing Avoidance of Accountability
- Identify ideal leadership characteristics
- Classify as skill, attitude, or knowledge
- “Johari window” model to identify blind spots
- Feedback activity: what can I do to be more successful with you?
- “Ladder of inference” model to identify baggage that must be left behind
The Trust Model
- Defining trust
- Trust assessment
- Discussion to process Five Dysfunctions model
- “Skillful discussion” model and the importance of honest debate
Closing
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Identify perceptions about the session
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Make individual commitments: what will you do differently to increase trust and accountability?
Course Schedule
Typical Course Duration
Virtual: 8 hours
In-person: 16 hours
Our typical syllabus for team building is two-days in length, but we will work with your primary point of contact and potential participants to identify organizational needs, finalize workshop goals and determine expected outcomes.
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Delivery Methods
Number of participants
- in-person: 30
- virtual: 30
Course Details
Course Level:
- Beginner to Intermediate
Learning Methods:
- Facilitated Large Group Discussion
- Facilitated Small Group Discussion
- Indoor Activities
- Practice Activities
Equipment:
- easel/markers
- LCD projector and screen
Suggested Prerequisites
NoneThis Course
Team Building to Build Trust within or between TeamsAssessments
We recommend that clients contract for our facilitator to conduct team member interviews prior to the session in order to assess the needs and dynamics of your team. Pre-session assessments such as the Myers Briggs Type Indicator (MBTI), DiSC or the Thomas-Kilmann Conflict Resolution Instrument (TKI) may also be included.
Learn more about the Myers Briggs Type Indicator (MBTI)
Learn more about the DiSC Assessment
Learn more about the Thomas-Kilmann Conflict Resolution Instrument (TKI)