Participants in this workshop will learn how motivational theories such as Maslow's Hierarchy of Needs and Herzberg's Two-Factor Theory apply to rewards and recognition. They will explore options for creating personalized recognition programs, and learn a model for increasing employee empowerment through effective delegation.
Course Overview
Course Outcomes
- Understand the difference between extrinsic and intrinsic motivation
- Identify what motivates you and your employees at work
- Apply Maslow and Herzberg’s theories to employee motivation
- Identify personalized recognition options for your employees
- Learn to use effective delegation as a tool to increase trust and empower your employees
Business Need
Supervisors often focus on extrinsic rewards when trying to motivate employees, such as extra time off, awards, cash, etc. But for most of us, intrinsic rewards such as a feeling of purpose, meaning, accomplishment, or competence are what actually motivate us on the job. Supervisors need to learn that employees are motivated by the same intrinsic elements by which they themselves are motivated.
Course Topics
Motivation
- What motivates you and your employees?
- Motivation survey results
- Maslow’s Hierarchy of Needs
- Herzberg’s Two-Factor Theory: motivational factors and hygiene factors
Delegation as a Tool for Empowerment
- Building trust through delegation
- Steps for effective delegation: goal, guidelines, resources, communication, consequences
- Activity: delegation role play
Rewards and Recognition
- Recognition that works: praise, thanks, opportunity, respect
- Recognition self-survey
- How to deliver personalized recognition
Course Schedule
Typical Course Duration
Virtual: 2 hours
In-person: 4 hours
Delivery Methods
Number of participants
- in-person: 30
- virtual: 30
Course Details
Course Level:
- Beginner Leader
- Mid Level Leader
Learning Methods:
- Classroom Exercises
- Interactive Discussion
Equipment:
- easel/markers
- LCD projector and screen