This interactive 3-hour workshop provides mid- to senior-level leaders with a foundational understanding of the tools and techniques to establish KM practices in their teams and manage and transfer critical organizational knowledge. Participants will explore a step-by-step KM framework, learn best practices for capturing and sharing knowledge, and leave with an understanding of how to build an actionable plan tailored to their organization’s needs. The session is highly practical, with a focus on solutions that can be implemented using existing tools and systems. There is no “one size fits all” approach to knowledge management, but with an understanding of foundational elements and key considerations, an organization can build an effective blueprint for stewarding its most important knowledge assets thereby maintaining continuity and improving efficiency and effectiveness. Whether you’re a leader navigating staff transitions, succession planning, or organizational restructuring, this session will provide a framework for managing the critical information and insights that drive success in your team, emphasizing solutions that require minimal new investment and make the most of your existing organizational resources.
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Course Overview
Course Outcomes
- An in-depth understanding of why knowledge management is essential for organizational resilience.
- Practical strategies to identify, capture, and preserve essential organizational knowledge.
- Methods for storing and organizing information so it remains accessible and useful.
- Techniques to encourage a culture of ongoing knowledge sharing and collaboration.
- A concrete action plan customized for your organization’s specific knowledge management needs.
Business Need
As organizations experience increasing retirements, employee transitions, and restructuring, they risk losing critical organizational knowledge and experience. Without proactive strategies, essential information, processes, and insights are easily lost, resulting in reduced efficiency, costly mistakes, and disruption of continuity. Knowledge Management (KM) provides leaders with effective methods to systematically capture, retain, and share vital organizational knowledge. By learning and applying foundational KM practices, organizations can maintain continuity, accelerate onboarding, support succession planning, and ensure ongoing access to important insights and expertise
Course Schedule
Typical Course Duration
Virtual: 3 hours
In-person: 3 hours
Delivery Methods
Number of participants
- in-person: 15
- virtual: 15
Course Details
Field of Study:
Course Level:
- Leaders at all levels
Learning Methods:
- Exercises/Activities
- Practice Activities
- Presentation
Equipment:
- CI's virtual platform