Microsoft Outlook: Intermediate Skills for Enhanced Productivity

Level Intermediate
Duration 2 hours
Delivery virtualVirtual

Take your Outlook skills to the next level with this intermediate training designed to enhance email, task, calendar, and contact management. Participants will learn advanced features and strategies to boost productivity, streamline workflows, and better manage priorities. By mastering these intermediate functionalities, you’ll gain the tools to save time, stay organized, and collaborate more effectively.

Course Overview

Course Outcomes

Email Management:

  • Optimize your inbox with tools like Cleanup, Rules, Junk Mail Settings, and Conversation Cleanup.
  • Draft and send emails more efficiently using templates, QuickParts, and Dictation features.
  • Automate actions with QuickSteps and schedule emails for optimal timing with Schedule Send.
  • Quickly locate emails with advanced search tools and Search Folders.
  • Customize email settings for a tailored Outlook experience.

Task Management:

  • Organize and prioritize tasks using Microsoft To Do and integrate them with your Outlook email and calendar.
  • Customize task views and share task lists for effective collaboration.

Calendar Management:

  • Use advanced calendar tools, including Scheduling Assistant and categories, to organize and prioritize events.
  • Manage meeting attendance, follow up with participants, and set secure calendar permissions.
  • Share calendars internally or externally for seamless scheduling and coordination.

Contact Management:

  • Create and organize contacts efficiently, including setting up Contact Groups and applying categories.
  • Use advanced search features to access and manage contact information quickly.

Business Need

Organizations today face the challenge of maximizing productivity from their most valuable asset: their people. Empowering employees with organizational and productivity skills is essential to help them reach their full potential. By learning to manage communications, email, priorities, meetings, and time more effectively, employees can achieve their job objectives while reducing stress and preventing overwhelm.


Course Schedule

Typical Course Duration

Virtual: 2 hours

Delivery Methods

Number of participants

  • virtual: 30

Course Details

Field of Study:

Productivity and Efficiency

Course Level:

  • Intermediate

Learning Methods:

  • Exercises/Activities
  • Interactive Discussion

Equipment:

  • CI's virtual platform

Suggested Prerequisites

None

This Course

Microsoft Outlook: Intermediate Skills for Enhanced Productivity

Recommended Follow-up

Productivity and Efficiency - Basic
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