This workshop will focus on building the leadership skills, trust and confidence to manage a successful hybrid workplace, and will address the following key leadership concepts.
Course Overview
Course Outcomes
- Building a strong team
- Create result focused goals
- Establish effective communication protocols
- Creating an inclusive environment that equally values both in-person and remote workers
Business Need
Working remotely is now a proven concept. Pre-COVID the expectation was that most people worked in a traditional office and were remote by exception. During COVID, that was flipped. Post-COVID the norm will be a hybrid workplace. Estimates range from 30-60 percent of the workplace in the office, and the remainder working remotely. Leaders will simultaneously have to be both more consistent and more flexible.
Course Topics
Productivity
- Understand the benefits and challenges of working in a hybrid environment
- Identify the characteristics of effective teams and compare those characteristics in virtual and co-located teams
Performance Management
- Understand difference between activities and results
- Components of providing clear direction: goals, guidelines, resources, communication, consequences
Keeping Lines of Communication Open
- Discuss communication tools available in your agency
- Identify communications preferences
- Write a communications plan
- Identify protocols for virtual and hybrid meetings
Staying Visible and Connected
- Sharing best practices to stay visible to the team
- Sharing best practices to create and maintain an inclusive environment that equally values remote and in-person workers
- Identify strategies to stay connected and foster relationships
Course Schedule
Typical Course Duration
Virtual: 4 hours
Delivery Methods
Number of participants
- virtual: 30
Course Details
Course Level:
- Beginner to Intermediate
Learning Methods:
- Classroom Exercises
- Interactive Discussion
Equipment:
- CI's virtual platform