Innovation in Public Service

Level Leaders at all levels
Duration from 4 to 8 hours
Delivery in-personvirtualIn-person and Virtual

In this interactive workshop participants will learn to overcome individual and organizational barriers to innovation. "Do more with less" has been the mantra for many government agencies over the last few years due to the economic and budgetary climate. Though the call is daunting, there is an element of creativity that comes into play when goals change and/or cuts are called for and existing processes and approaches are no longer sufficient. Finding the balance between respecting the tried-and-true, and moving the organization forward, lies at the heart of what makes innovation in public service both challenging and rewarding. This workshop will provide practical tools to find that balance.

Course Overview

Course Outcomes

  • Create an innovative mindset towards problem solving
  • Identify cultural elements in public service that serve to foster or inhibit innovation
  • Learn to manage risk in pursuing innovative approaches
  • Secure management support and commitment for new ideas

Business Need

No one is put in a leadership role with the mandate to maintain status quo. Innovation is necessary for teams and organizations to fulfill their mission under changing circumstances. Effective leaders understand this, and strive to expand their own and their organization's horizons. Unfortunately, for government leaders, their ability to innovate can feel limited due to the laws, rules, and regulations under which they operate. As a consequence, leaders may "self-limit" and not step into innovation as well as they might. This workshop will explore how to be innovative within the bound of public service, using the very limits organizations operate under as a spur to creativity and identifying new ideas for solving old problems.


Course Topics

What is Innovation icon

What is Innovation

  • Defining innovation and creativity
  • Tapping into our own experiences
  • Demystifying creativity
Single Loop and Double Loop Learning icon

Single Loop and Double Loop Learning

  • Problem solving vs. innovation
  • Applying creative approach to existing problems Innovation Tools and Techniques
  • Working within our “circle of influence
  • Conducting a “pre-mortem”
  • 12 ways to build and maintain an innovation mindset
Creating a Learner Mindset icon

Creating a Learner Mindset

  • What is learning?
  • How does our mindset about learning impact our innovation and creativity
  • Adopting a learner mindset

Course Schedule

Typical Course Duration

Virtual: 4 hours

In-person: 8 hours

This course is offered with duration options: from 4 to 8 hours

Our typical syllabus for this course is a half-day in length, but we offer an expanded full-day version of this course for those seeking a longer and more in-depth learning experience.

DAYSAMPM
1
  • Defining and understanding innovation
  • The power of limit
  • Becoming a learner
  • Creating a learning mindset in your organization
  • Focusing on the core issue to release innovation
  • Circle of influence
  • Building and maintaining an innovation mindset

Delivery Methods

Number of participants

  • in-person: 30
  • virtual: 30

Course Details

Field of Study:

Leadership Development

Course Level:

  • Leaders at all levels

Learning Methods:

  • Case Study
  • Discussion
  • Lecture
  • Personal Reflection

Equipment:

  • easel/markers
  • LCD projector and screen

Suggested Prerequisites

None

This Course

Innovation in Public Service

Recommended Follow-up

Any other CI Leadership course
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