Improving Team Performance by Enhancing Psychological Safety

Level Entry LevelMid Level Leader
Duration 4 hours
Delivery in-personvirtualIn-person and Virtual

Can team members feel like they can bring up problems and tough issues? Can team members take risks without feeling insecure or embarrassed? Will mistakes be held against them? Exploring these questions and others can help determine the presence of psychological safety within a team, which is crucial for quality decision making, team trust and belonging, productivity, and innovation. This workshop will explore how leaders can leverage psychological safety in the workplace and gain skills that promote a psychologically safe culture to nurture safety and trust.

Course Overview

Course Outcomes

  • Define the concept of psychological safety
  • Describe the role leaders play in creating psychological safety among teams and in the workplace
  • Identify tools and strategies to create and maintain a psychologically safe environment within teams
  • Develop a personalized action plan to enhance psychological safety

Business Need

When a team stops functioning effectively the issue often reveals itself to be a lack of trust, or psychological safety. Leaders shouldn't wait for lack of trust to become an explicit topic of conversation because that may never happen. Absence of trust is a subtle, creeping phenomenon that may derail your team before anyone notices that it's happening.


Course Topics

Psychological Safety icon

Psychological Safety

  • Define the concept of psychological safety
  • Describe the role leaders play in creating psychological safety among teams and in the workplace
Action Planning icon

Action Planning

  • Identify tools and strategies to create and maintain a psychologically safe environment within teams
  • Develop a personalized action plan to enhance psychological safety

Course Schedule

Typical Course Duration

Virtual: 2 hours

In-person: 4 hours

DAYSAMPM
1
  • Understanding Psychological Safety
  • Impact of Psychological Safety on the Workplace
  • Tips, Tools, and Strategies for Enhancing Psychological Safety

Delivery Methods

Number of participants

  • in-person: 30
  • virtual: 30

Course Details

Field of Study:

Teams

Course Level:

  • Entry Level
  • Mid Level Leader

Learning Methods:

  • Facilitated Large Group Discussion
  • Facilitated Small Group Discussion
  • Personal Reflection
  • Practice Activities

Equipment:

  • easel/markers
  • LCD projector and screen

Suggested Prerequisites

None

This Course

Improving Team Performance by Enhancing Psychological Safety

Recommended Follow-up

Building Trust Within or Between Teams; Team Building for Existing Teams
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