Appreciative Inquiry differentiates itself from other models as it builds upon the strengths and successes of organizations to drive change. At the core of AI is a positive approach to engagement that focuses managers and leaders on building their assessment, listening, advocating, and inquiry skills. The goal is for government organizations to utilize Appreciative Inquiry to identify and use their strengths to adapt and meet ever-changing challenges and opportunities.
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Course Overview
Course Outcomes
- Define Appreciative Inquiry approach, components, and value
- Assess how to utilize Appreciative Inquiry for Problem Solving
- Identify organizations that have utilized Appreciative Inquiry
- Discover how to utilize the 5-D Appreciative Inquiry Model
- Apply the 5 D Model using the Appreciative Inquiry Planner
- Evaluate how to implement Appreciative Inquiry into your culture and activities
- Develop your Action Planner to incorporate key learnings in your environment
Business Need
Appreciative Inquiry (AI) is a methods-based, positive approach to fostering impactful organizational change. Why use Appreciative Inquiry? First, the model can be used by all stakeholders to design and deliver service improvements, focus on proactively solving problems, build team engagement, and spur innovation and creativity. Government organizations use this method to effectively solve challenges using the 5-D Cycle: Define, Discover, Dream, Design, and Destiny.
Course Schedule
Typical Course Duration
Virtual: 2 hours
In-person: 4 hours
Delivery Methods
Number of participants
- in-person: 30
- virtual: 30
Course Details
Course Level:
- Beginner
- Mid-Level
- Leaders at all levels
Learning Methods:
- Discussion
- Exercises/Activities