TKI provides insight into our preferred method of dealing with conflict and deepens our understanding of why others may prefer a different approach. By knowing our personal preferences for addressing conflict, we are empowered to act counter to those preferences when the situation calls for it. The TKI model is based on a five-category scheme for classifying the following interpersonal conflict-handling modes:
- Competing
- Collaborating
- Compromising
- Avoiding
- Accommodating
The TKI has been used for more than 35 years and is the leading measure of conflict-handling behavior. The TKI assessment is a simple tool that provides practical situational approaches dealing with conflict. It takes approximately 20 minutes to complete.
Does NOT require certification to administer.
Benefits
Relatively quick assessment. Can be a nice complement to MBTI if the facilitator is familiar with both instruments and can show how our type can play out in how we deal with conflict. Can be incorporated into a half-day workshop with ease. Very helpful for team understanding of one another.
Considerations
Some participants find the categories off-putting (competing, accommodating, etc), although that is readily handled by a good facilitator.