Through Emotional Intelligence (El) for Leadership and Self-Awareness, participants increase their understanding of emotional intelligence and learn how a greater awareness of El increases their effectiveness as a leader, manager, and public servant. They explore the results of a behavioral- based personal El assessment in relation to the five core competencies of El, and then learn skills to apply their El awareness in the workplace. The El workshop covers both intrapersonal and interpersonal intelligence, the ability to understand the intentions, motivations, fears, and desires of others and self, and the impact of increased El on our lives and the decisions we make.
Course Overview
Course Outcomes
- Discover what emotional intelligence is and why it matters
- Take the EQ-i 2.0 assessment and raise awareness of one’s El competencies
- Identify emotional patterns — personal strengths and weaknesses
- Effectively manage behaviors that may limit optimal performance
- Discover how emotional intelligence can enhance work performance
- Explore El as a leadership competency
Business Need
Research on emotional intelligence has shown that successful performance on the job is significantly impacted by the skills and attributes of emotional self-awareness, stress management, and the ability to pick up on social cues and build effective working relationships. While we may know the right thing to do in a given situation, we are often "hijacked" by our emotions in stressful situations and behave in ways that interfere with our own and our team's success.
Course Topics
What is Emotional Intelligence?
- History and perception of Emotional Intelligence
- Emotional Intelligence and leadership effectiveness
- The business case of emotional intelligence
Emotional Intelligence Model
- Introduce emotional intelligence model
- Introduce emotional self-scan model to identify and acknowledge the emotion and physical symptoms
EI Competencies
- Review the emotional intelligence competencies and the behaviors expressed in each competency
- Strategies to develop personal and social competence
Values and EI
- The impact of values on emotions and feelings
- Processing internal and external experiences through the dimensions of the Awareness Wheel
Emotions and Levels of Intensity
- Heightened awareness and response to emotional situations
- Recognizing personal triggers and identifying strategies
Course Schedule
Typical Course Duration
Virtual: 8 hours
In-person: 8 hours
Our typical syllabus for this course is a half-day in length, but we offer an expanded full-day version of this course for those seeking a longer and more in-depth learning experience.
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Delivery Methods
Number of participants
- in-person: 30
- virtual: 30
Course Details
Course Level:
- Leaders at all levels
Learning Methods:
- Case Study
- Discussion
- Exercises/Activities
- Lecture
- Personal Reflection
Equipment:
- easel/markers
- LCD projector and screen
Suggested Prerequisites
NoneThis Course
Emotional Intelligence for Leadership and Self-AwarenessRecommended Follow-up
Conflict Management and NegotiationAssessments
The Emotional Intelligence (EQ-i) assessment will be administered to participants prior to the workshop.
Learn more about the Emotional Intelligence (EQ-i) assessment